We love a complex wine, but not complex policies. Here are our straightforward order policies.
- We guarantee our grapes and juice. We do not guarantee your wine.
- No crushed fruit can be returned for credit for any reason.
- Any quality issues or problems must be reported within 48 hours of receipt of goods.
- All products considered for credit must be returned in original condition.
- All glass sales are final. Please check all glass containers before loading.
- All equipment sales are final. Manufacturer’s warranties apply.
We want you to be satisfied. We will work to find acceptable solutions to any concerns you have.